Shipping Policy
At Totliz, we are proud to offer free worldwide shipping on all orders.
Processing Time
Orders are processed within 1–3 business days after payment confirmation. Orders are not processed on weekends or holidays.
Shipping Time
Estimated delivery time is 7 to 9 business days worldwide. Delivery times may vary depending on your location and external factors such as customs or courier delays.
Shipping Cost
We offer 100% free shipping worldwide, with no hidden fees.
Order Tracking
Once your order is shipped, you will receive a tracking number via email. You can use it to track your shipment in real time.
Delays and Issues
While we strive for timely delivery, delays may occur due to:
- Customs clearance
- Weather conditions
- Courier disruptions
We appreciate your patience in such situations.
Incorrect Address
Please ensure your shipping address is correct at checkout. Totliz is not responsible for orders delivered to incorrect or incomplete addresses provided by customers.
Lost or Stolen Packages
If your package is lost or marked as delivered but not received, please contact us. We will work with the shipping carrier to resolve the issue.